Responsible Gaming at 0coin

Our Commitment to Safe Play

0coin is built on the belief that gaming should be entertaining — a leisure activity that brings excitement to your day, not stress or financial hardship. We take responsible gaming seriously and have embedded it into every layer of how our platform operates, from the tools available in your account settings to the way our support team is trained to respond to players who may be struggling.

We recognise that for a small number of people, gambling can shift from an enjoyable pastime to something that feels difficult to control. If that happens, we want to be the first place you turn — not the last. This page sets out every protective measure available to you as a 0coin player, and explains how to use them.

Your Responsible Gaming Toolkit

Every registered 0coin account includes the following protective tools, accessible at any time from your account settings. You do not need to wait until gambling becomes a problem — these tools are designed to be used proactively, as part of healthy gaming habits.

Tips for Playing Safely

Responsible gaming is about making conscious choices before and during your gaming sessions. The following habits, practised consistently, make a real difference in keeping gambling enjoyable and under control.

• Set a strict budget before you start. Decide in advance the maximum amount you are willing to spend in a session and treat it as the entertainment cost — not as an investment you expect to get back.
• Never chase losses. If you have reached your budget limit, stop — even if you feel a win is close. Chasing losses is the single most common behaviour that turns recreational gambling into a problem.
• Take regular breaks. Leave the app between sessions. Physical distance — even for 10 minutes — helps reset your mindset and reduces the risk of impulsive betting decisions.
• Do not gamble when emotional, stressed, or under the influence of alcohol. These states impair judgement and make it much harder to stick to your limits. Save gaming for when you are relaxed and clearheaded.
• Balance gambling with other activities. If you find that gaming is the main way you spend your free time, or that you are cancelling other plans to play, it is worth reassessing your relationship with gambling.
• Keep gambling and finances separate. Never gamble with money that is meant for rent, groceries, bills, or any other essential expense. Use only funds you have specifically set aside for entertainment.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common warning signs. If any of these feel familiar, please reach out to our support team or consider using one of the self-management tools described above.

• Spending more money on gambling than you originally planned, or more than you can comfortably afford.
• Feeling irritable, anxious, or restless when you are not gambling, or when you try to cut back.
• Lying to family members or friends about how much time or money you spend gambling.
• Borrowing money or selling possessions in order to fund your gambling activity.
• Returning to gambling the day after a loss with the intention of winning back what you lost.
• Gambling interfering with your work, studies, relationships, sleep, or mental health.

Age Verification — 21+ Only

0coin operates an absolute minimum age policy: you must be 21 years of age or older to register an account, make a deposit, or place a bet on this platform. This is not a recommendation — it is a hard rule enforced at both the registration stage and the withdrawal stage.

During the KYC verification process you will be required to provide a government-issued identity document that clearly shows your date of birth. Any account found to belong to a user under 21 will be closed immediately, all funds will be forfeited, and the relevant details will be flagged per our obligations under applicable law. There are no exceptions to this rule.

Protecting Young People

If you share a device or a network with children or young people under the age of 21, we strongly recommend taking the following precautions to prevent underage access to the 0coin platform:

• Always log out of your 0coin account when you have finished playing, especially on shared devices such as family tablets or shared smartphones.
• Never save your login password in a browser or password manager on a device that is accessible to young people. Use a strong, unique password and keep it private.
• If you suspect that a minor has already accessed your account, change your password immediately and contact [email protected]. We will investigate and take appropriate action, including reversing any activity carried out by the underage user.

Need Help? Talk to Us

If you are worried that gambling is becoming a problem for you or someone you care about, please do not wait. Reaching out early makes a real difference. Our support team is available around the clock and is trained to listen without judgement and to help you access the right tools or take a break from the platform.