0coin Frequently Asked Questions

Creating a 0coin account takes under two minutes. Visit the 0coin Login page, choose the registration option, and enter your mobile number, a strong password, and your date of birth to confirm you are 21 or older. An OTP is sent to your phone for number verification. Once verified, your account is active and ready for your first deposit via bKash, Nagad, or any other supported method.

0coin KYC requires a government-issued photo ID — your National ID card (NID), passport, or driving licence — plus a selfie holding the document to confirm ownership. For withdrawals above the standard threshold you may also need proof that your bKash or Nagad number matches your registered mobile. Most verifications are completed within 24 hours of submission.

On the 0coin Login page, tap Forgot Password and enter the mobile number linked to your account. You will receive an OTP by SMS — enter it to verify your identity, then set a new password. The whole process takes about 90 seconds. If you no longer have access to your registered number, email [email protected] and the team will guide you through an alternative verification process.

No — 0coin enforces a strict one-account-per-person policy. Duplicate accounts are identified during KYC and payment processing. If a duplicate is detected, both accounts may be permanently suspended and any balance in the secondary account forfeited. If you are locked out of your original account, contact support to recover access rather than creating a new one.

To close your 0coin account permanently, email [email protected] with the subject Account Closure Request from your registered email address or include your registered mobile number in the body. Any remaining balance will be paid out to your verified withdrawal method before closure, provided KYC is complete. Account records are retained for the minimum period required by applicable regulations.

The minimum deposit on 0coin is ৳200 BDT when paying via bKash, Nagad, Rocket, or Upay. For bank transfers through Dutch-Bangla Bank, BRAC Bank, or other partner banks, the minimum rises to ৳500 BDT. All mobile wallet deposits are credited to your account balance instantly — there is no waiting period regardless of which payment method you use.

bKash deposits on 0coin are credited instantly — your balance typically updates within 10-30 seconds of completing the bKash transaction. If your balance has not updated after 5 minutes, do not make a second deposit. Take a screenshot of the bKash confirmation and send it to [email protected] with your account mobile number; the support team will credit the funds manually within 30 minutes.

The minimum withdrawal on 0coin is ৳500 BDT. Funds are returned to the same payment method used for your deposit — so a Nagad deposit goes back to your Nagad account. This same-method rule is a standard anti-money-laundering safeguard. Most withdrawals complete within 1-3 hours during normal operating hours; peak periods such as BPL or IPL match days may take a little longer.

0coin does not charge platform fees on deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transaction fee, typically around 1-1.5% depending on the provider. Always check your mobile wallet app's current fee schedule before requesting a withdrawal so you know the exact amount you will receive.

Withdrawal delays on 0coin usually occur for one of three reasons: your KYC verification is still pending or requires additional documents; the withdrawal amount triggers a manual compliance review; or the request was submitted during a high-volume period such as a BPL final. If your withdrawal has been pending for more than 3 hours, email [email protected] with your transaction reference number for a prompt status update.

0coin covers a wide range of sports popular in Bangladesh and globally, with cricket as the headline product. You can bet on BPL, IPL, T20 World Cup, and bilateral Bangladesh Tigers series across pre-match and live in-play markets. Beyond cricket, 0coin offers betting on football (EPL, La Liga, FIFA World Cup qualifiers), kabaddi, and other global sporting events, with live odds updated in real time throughout each match.

Go to the Cricket section on 0coin and tap the BPL match you want. This opens the betting markets for that fixture — common options include match winner, top batsman, total sixes, and first-innings score range. Select your market, enter your stake amount in BDT, and confirm the bet. It appears in your active bets instantly. For live in-play bets, odds change in real time, so confirm quickly — markets may be briefly suspended between overs.

Yes. All slot and casino games on 0coin are supplied by licensed third-party studios — including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — whose RNG systems are independently audited for fairness. The RTP percentage for each game is available in the game information panel. 0coin has no ability to influence individual game outcomes; results are determined entirely by the providers' certified RNG engines.

Yes — 0coin is built mobile-first and runs fully in any modern browser on Android or iPhone, with no app download required. The complete lineup of sports betting, live casino, slots, and account management tools is accessible directly at 0coin.pro. Open Chrome or Safari, log in, and start playing immediately. A stable mobile data or Wi-Fi connection gives you the smoothest experience.

0coin's live casino section features real-dealer games streamed from professional studios, powered by Evolution Gaming and Ezugi. Available titles include Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar, and Dragon Tiger. You interact with the dealer via on-screen chat in real time. Live tables run 24/7 and cover a wide range of stake sizes to suit players from Dhaka and Chittagong to Sylhet and Cox's Bazar.

0coin offers a first-deposit welcome bonus for newly registered players. The exact bonus percentage and maximum bonus amount are shown on the promotions page at the time you register. The bonus is credited to your account automatically after your qualifying first deposit via bKash, Nagad, Rocket, or other supported payment methods. Always read the current bonus terms before depositing, as wagering requirements and eligible games can vary by promotion period.

The wagering requirement on a 0coin bonus specifies how many times you must bet the bonus amount before withdrawing bonus-derived winnings. For example, a 20x rollover on a ৳1,000 bonus means you must place ৳20,000 in total qualifying bets. The specific rollover for each promotion is listed in that promotion's terms page. Sports bets placed at odds below the minimum threshold typically do not count toward completing the rollover.

Yes — free spins credited on 0coin typically expire 7 days after they are added to your account. Any unused free spins after that date are removed automatically. Winnings from free spins are subject to the wagering requirement stated in the relevant promotion's terms. Check the bonuses section of your account dashboard to see your current free spins balance and the exact expiry date.

Yes — 0coin rewards active players through a tiered loyalty programme. Every bet you place on sports, slots, or live casino earns loyalty points that unlock higher VIP tiers. Each tier brings better benefits: higher deposit limits, faster withdrawal processing, dedicated account support, and exclusive reload bonuses. To check your current tier and see how many points you need for the next level, open the VIP section inside your account dashboard.

0coin operates as a safe and reliable platform for Bangladeshi players. All account data and financial transactions are protected with SSL encryption. Player funds are held separately from operational funds to ensure your balance is always available for withdrawal. All casino games use independently audited RNG systems, and a dedicated compliance team monitors activity around the clock to ensure fair play and protect against fraud.

The minimum age to register and play on 0coin is 21 years old. This policy applies to every product on the platform — sports betting, casino games, live casino, and slots alike. Age is verified during KYC using a government-issued ID. Any account found to belong to someone under 21 will be permanently closed and all balances forfeited. We take underage access extremely seriously and encourage parents to enable parental controls on shared devices.

If you feel gambling is becoming difficult to control, 0coin's self-exclusion tool lets you block account access for a chosen period: 1 day, 1 week, 1 month, 6 months, or permanently. To activate self-exclusion, email [email protected] with the subject Self-Exclusion Request and specify your preferred duration. The block takes effect within 24 hours. During the exclusion period you cannot log in, deposit, or place bets, and you will not receive any promotional communications.

To set a deposit limit on your 0coin account, contact [email protected] and specify whether you want a daily, weekly, or monthly cap along with the BDT amount. Limit reductions take effect immediately. If you later want to increase a limit you have set, a mandatory 24-hour cooling-off period applies before the higher limit activates — this deliberate pause gives you time to reconsider. There is no charge for setting or adjusting deposit limits at any time.